A Medium of both profit and customer service

The Association of Insurance Intermediaries in the UK has recognized the concept of branding and has identified Assistance services as an obvious and established medium of both profit and customer service.

Over 30 million interventions for assistance are made by the world’s leading Assistance Companies annually.

Companies who subscribe to Assistance companies recognize Assistance solutions as an obvious and established medium of both profit and customer service. In an increasingly competitive global market place cost is a major factor. It is cheaper to “buy-in” the specialist skills of Assistance experts than to incur the capital cost and administrative operational overheads and human resource that are required. Leading surveys suggest that organizations using Assistance companies have achieved savings of up to 65% in terms of time and cost. Additionally, Assistance companies are able to offer a faster and enhanced level of service, which will lead to greater customer loyalty.