Branding and Imaging

In an increasingly competitive, and highly generic world market, Brand Recognition and Brand Loyalty is one of the most powerful tools available. The ability to project an immediately identifiable image in a market of ever increasing convenience is one of the most competitive corporate strategies. The Association of Insurance Intermediaries and Brokers in the UK has recognised the concept of branding and has identified Assistance services as an obvious and established medium of both profit and customer service. 800 STAR can, if you wish, “badge” your helpline and respond in your own brand name. One call to 800 STAR provides a “one-stop-shop” to professional and expert assistance and advice in a friendly and courteous manner, 24 hours a day, 365 days a year.

Our “know-how”, our investment in trained and qualified staff, and in information and communications technology, enable us to successfully implement Total Quality Management procedures and fully accountable information systems which are tailored to meet your company’s precise requirements. 800 STAR can develop Assistance solutions, which meets your needs and those of your clients’, whether you require a specific service or a composite range of services.

Services

Our services include:

• 24-Hour Roadside Assistance
• 24-Hour Accident Management Assistance
• 24-Hour Medical Assistance
• 24-Hour Nurse Help Line and Health Information Centre
• Call Centre Support Services

Our specialized insurance services include:

• 24-Hour Insurance Quotation Helpline
• Out of Hours Policy Sales and Support
• Accident Claims Reporting
• Claims Preparation and Input